DELIVERY CONDITIONS

With a network of professional "Gėlių stilius" salons in Vilnius, we can deliver your order within a few hours or, if necessary, you can pick it up independently in one of our stores!

General information: we deliver orders in Vilnius only. If you want delivery to another place, for example, Vilnius district, the delivery conditions can be discussed individually. Order pick up by yourself is possible in the "Gėlių stilius" showroom located at Žirmūnų str. 2, shopping center "IKI" (entrance from the outside) only. If you wish to have your order delivered to another location or picked up at another showroom, please contact the contact details provided.

Delivery price: delivery price in Vilnius - 7EUR (including VAT), and pick-up in the "Flower Style" salon - free of charge. If you choose flower delivery, the price will be included automatically in the billing window.

Delivery time: orders are delivered every day (weekdays, weekends, and public holidays). Due to the increasing number of orders during holidays, we recommend placing the order in advance. If the order is placed before 4 pm, delivery will be made on the same day (unless otherwise requested). When ordering in our e-shop, you will be asked to select the required date and time of the delivery/pick up in the salon. Although the fastest possible delivery time from the time of placing the order is 3 working hours, and the order for pick-up in the salon is prepared within 1 working hour - we always take into account your desired time and, if possible, try to deliver/prepare the order as soon as possible. If you would like a different (unspecified) delivery or pick-up time, please contact the contact details provided. Please note that your order is specially made and reserved for the time requested. If the order time is changed from your side, the order will not be re-made. The same order (which could not be delivered) will be delivered at another specified time.

Cases where we cannot guarantee a highly accurate delivery time:

  • during major holidays (Valentine's Day, Women's Day, Mother's Day);

  • if the flowers are sent to a hospital. In this case, please indicate the department, ward number, name of the consignee. We leave the order at the reception;

  • sending flowers to the hotel. In this case, please provide the room number of the addressee and the name under which the person is registered in the hotel's customer book. The reservation is left at the hotel reception;

  • the delivery guarantee does not cover places such as campsites, military bases, ships, seaports, or airports.
     

Delivery Address: Please check that you have entered the correct delivery location address (house number, apartment number, door code), including the recipient's name and telephone number. We are not responsible for late execution or non-execution of an order due to an incorrectly entered or entered incomplete address.

If the recipient is not in the location specified, we will try to call the recipient later. If we are unable to deliver the flowers or contact the recipient within 6 hours after the first attempt to deliver the order to the recipient, we will notify you about the unfulfilled order. If we fail to fulfill the order due to not reached recipient, we may leave the flowers to a trusted third party (neighbors, administrator, concierge, funeral home, etc.) under the condition that the flowers will be given to the recipient. The same applies to accessories to be sent (eg postcards, gifts, etc.).